Policies
Refund & Cancellation Policy
At SoulHouse Supper Club, each dining experience is carefully curated with limited seating. Because ingredients, staffing, and preparation are arranged in advance, we kindly ask guests to review our refund policy before purchasing tickets.
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Ticket Purchases
All ticket purchases are final and non-refundable.
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Beverage Policy
To enhance the dining experience, each guest’s ticket includes one welcome beverage and two complimentary beverages. Guests are welcome to enjoy any selections from the signature beverage offerings.
After the two included drinks have been served, any additional beverages will be available for purchase at $15 per drink and will be added to the guest’s final bill at the end of the evening payable via cash or bank transfer.
This policy helps us maintain the quality of our curated beverage program while ensuring a seamless and enjoyable supper club experience for all guests.
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Cancellations
If you are unable to attend, your ticket may be transferred to another guest. Please notify us at least 24 hours before the event with the name and contact information of the new guest.
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Event Rescheduling
If SoulHouse Supper Club needs to reschedule an event due to unforeseen circumstances, guests will have the option to:
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Transfer their ticket to the new date, or
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Receive a full refund.
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Event Cancellation
If an event is cancelled by SoulHouse Supper Club, all guests will receive a full refund.
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Late Arrivals
Dinner experiences begin at the scheduled time to ensure a seamless experience for all guests. Guests arriving late may miss part of the experience and refunds will not be issued.
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DisclaimerÂ
By purchasing a ticket and attending a SoulHouse Supper Club event, guests acknowledge that they voluntarily participate in the dining experience and assume all risks associated with the consumption of food and beverages. SoulHouse Supper Club, its hosts, chefs, and affiliates shall not be held liable for any allergic reactions, injuries, or damages arising from the consumption of food or beverages served at the event.
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Guests are required to notify us of any dietary restrictions when booking. While we do our best to accommodate requests, we cannot guarantee all substitutions.
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Contact
For ticket transfers or questions, please contact:supperclub242@gmail.com
